The pink screen of the iPhone 13, according to Apple, is not a hardware problem (7 photos)

The first statements about the problem associated with the "pinkscreen” of the iPhone 13 series smartphones appeared in October last year, just a few weeks after the official presentation of the new line of devices by Apple. Then the problem manifested itself in the iPhone 13 Pro model, in which, after two days of operation, the screen began to turn pink for a few seconds, and then reboot. A day later, the device was replaced in an authorized service.

The appearance of the pink screen, experts associated withactivation of the ultra wide-angle camera. According to a statement from Apple Support, the company has no information that this issue is a hardware issue. The pink screen, according to Apple technical support, appears due to a “system hang”.

Apple advises users to createback up your smartphone data and update the system to the latest version. Also, experts recommend updating all applications installed on the device to eliminate possible incompatibility between the application version and iOS. The screen problem affected all new models: iPhone 13, iPhone 13 Pro and iPhone 13 Pro Max.

Meanwhile, users note that pinkthe screen does not span the entire display, which continues to display the system status bar icons. This feature suggests that the error may be related to the system software.