Tesla halves warranty on problematic touch screen and eMMC media

Tesla Modifies Warrantyliabilities for the problematic blocks of the Model S and Model X infotainment system. As a result, warranties relating to the eMMC flash drive and the touch screen of the MCU system are halved to two years (previously 4 years) or 25 thousand miles (previously 50 thousand miles). Warranty comes after the car reaches one of the agreed parameters.

Just a few weeks ago AmericanThe US National Highway Traffic Safety Administration (NHTSA) regulator has announced that it is launching an investigation into Tesla's problem with the old MCU (large touch screen media device) in older S cars.

The reason for the investigation, reportsowners of older Tesla Model S and Model X cars about some issues with the MCU. According to Tesla users with MCUs released before 2018, the system’s touch screen has low responsiveness, has a long turn-on time, and the screen freezes periodically and requires a reboot. In some cases, a complete malfunction of the MCU occurs.

It is believed that the problem is caused by wear and tear.Integrated Multi-Media-Card (eMMC) in the MCU. However, Tesla does not recognize that this is due to a manufacturing defect. As a result, when the warranty period expired, users changed problem blocks for their own money.
This year, the owners of the obsolete MCU could exchange them for the new MCU2 for an additional fee of $ 2,500. At the same time, the site stated that the new MCU2 receive a 2-year warranty

Source: electrek

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