As it turned out, Amazon Alexa and Google Assistant applications record all conversations with the user and send the recording to third parties, and with an unclear perspective.
It all started with the public broadcaster VRT NWSfrom belgium. Here they said that Google employees, deciphering voice requests, which collected artificial intelligence, can receive as a result of confidential data about users. For example, addresses, names, other details of personal life.
Gadgets recorded voice requestsUsers are sent without notice to their employees. Those in turn decode them in order to improve the functioning of artificial intelligence. In other words, conversations of people with voice assistants are not as private as they think they would like.
It is important that the start of recording a conversation is oftenby chance. As a rule, the assistant wakes up when he hears a particular call sign, for example, “Okay, Google!”. Although it can happen by mistake. According to statistics, the average worker listens every week to about a thousand voice requests received from Google Assistant.
Many technical firms assure thatsending voice recordings to decryption is important - it will help improve speech recognition technology. It is also emphasized that an incredibly small part of the records is transmitted in a similar way.
As they say in Google, only 0.2 percent of all records are tapped by people. Such records are allegedly never transmitted with information identifying the user.
Michael Wil - Technology SpecialistPrivacy at Alan Turing Institute in London. According to him, revealing such data, companies can get legal trouble. He also believes that the low level of privacy runs counter to the established regulatory act. The documents indicated that you need to very carefully follow what you are doing and how.
Similar problems were made publicBloomberg and Alexa voice assistant. Amazon recently announced that their voice assistant, Alexa, will be able to provide British residents with medical advice approved by the country's National Health System. Although human rights defenders are convinced that through this technology, information about the health of users can be sold or transferred to third parties. True, official comments from the manufacturer’s company have not yet been received.